Dive into our FAQ section for quick answers before dropping us a line!
Which payment methods are accepted in the Online Shop?
Which payment methods are accepted in the Online Shop?
Choose Your Preferred Payment at Urban Gadgets
At Urban Gadgets, we ensure your checkout is as smooth as your adventures. Select from a comprehensive range of upfront payment methods:
- E-Wallets: Quick and easy with GCash, Maya, QRPH and GrabPay.
- PayPal: Experience fast, secure, and hassle-free payments with PayPal. Shop confidently with buyer protection and enjoy the convenience of one-click payments.
- Online Banking: Directly from your accounts for debit or straight payment only at BPI Online, and Unionbank.
- Card Payment: For debit or straight payment only, Visa and Mastercard
- Over-the-Counter: Walk into a branch of any of our over-the-counter deposit-payments. We currently support Cliqq, DragonPay, SM Supermalls, Palawan Express, and Bayad Center.
- Installment Options:
- HSBC, BPI, RCBC: Up to 3 months, 0% interest
- BDO: Up to 36 months but succeeding interest will be shoulders by the customer.
- Buy now, Pay Later: Billease
- Others: Bank Deposit and COD
Your peace of mind is our priority. We partner with reputable financial institutions to ensure every payment is secure. Trust in our seamless process; we’re committed to providing you the best online shopping experience.
Your Adventure Awaits. Your Gadgets are Just a Click Away.
Can I pay in installment?
Can I pay in installment?
Yes! We offer 3 months installment at 0% through, BDO, BPI, RCBC and HSBC.
For BDO, installment can be up to 36 months, but succeeding interest will be shouldered by the customer.
If you wish to avail longer installment terms of 12-24 months, we suggest that you contact your bank if you can purchase from us straight charge and whether they will allow you to convert it into your desired payment schedule for zero or minimal fees.
You may also choose BillEase as your payment method to avail of the installment option.
I only prefer COD, can I still buy from Urban Gadgets?
I only prefer COD, can I still buy from Urban Gadgets?
Yes, Cash on Delivery (COD) is available for eligible orders.
What are the delivery charges for orders from the Online Shop?
What are the delivery charges for orders from the Online Shop?
- Item amount: We need to declare the value of the item to protect it from damages and loss. There’s an additional charge of 5 pesos for every 500 pesos in item value.
- Receiver’s Address: The charges vary depending on the location of the receiver. Below are the minimum charges:Metro Manila: ₱185 (minimum)Luzon: ₱260 (minimum)Visayas: ₱330 (minimum)Mindanao: ₱380 (minimum)
- Package Size: The charge is based on the size of the item being sent, starting at 45 pesos and going up to 5,800 pesos for oversized items like drones and scooters.
Example:
Peak Design Everyday sling bag worth ₱6,500 (Large Box)
to 1234 Kalayaan St. Barangay Masinop, Davao City
₱65 (For The Item Amount) + ₱380 (Receiver’s Address) + ₱500 (Large Box)
= ₱945 (Shipping Fee)
How long will delivery take?
How long will delivery take?
Metro Manila via local couriers – within 2 business days upon payment confirmation.
Provincial Areas via LBC for deliveries, which usually take 5 days up to 1 and a half weeks after ordering.
Urban Gadgets will handle the booking and will choose the courier based on which one can cater to your delivery address.
All items are carefully packed and secured before they are handed over to riders/couriers. Urban Gadgets will not be held liable for any damages or delays incurred by these 3rd party couriers
How secure is shopping in the Online Shop? Is my data protected?
How secure is shopping in the Online Shop? Is my data protected?
The presence of SSL means you can rest assured that communications (e.g. credit card numbers) between your browser and this site web servers are private and secure when the SSL session is activated.
SSL certificates from GeoTrust® are the ultimate online security and trust solution delivering both 256-bit encryption and the True Site™ trust mark providing third-party website identity validation.
What exactly happens after ordering?
What exactly happens after ordering?
Upon completing your order, our sales team will verify your payment details. Once payment has been confirmed, we will notify you via email and/or SMS about your shipment tracking number.
Do I receive an invoice for my order?
Do I receive an invoice for my order?
Yes, we issue BIR-approved tape receipts, and you will receive this along with your item upon delivery.
Can I return items that I've bought from your website?
Can I return items that I've bought from your website?
Kindly review our Returns and Exchange Policy on our Terms & Conditions page.
Where are your stores located?
Where are your stores located?
Find a store near you by visiting our Store Locator page.

