Order Confirmation

Once your order has been placed, please check your email after checking out for our order confirmation. Kindly review the order details and reply with "Confirmed" so we can proceed with processing your order.

Delivery

Priority delivery: We offer same-day delivery via Lalamove for fully paid orders within Metro Manila. Please note that the cut-off time for same-day delivery is before 1:00 PM.

Standard delivery: Orders within Metro Manila are delivered via our in-house rider, who will contact you on the day of delivery to coordinate the handoff. For provincial deliveries, orders are shipped through our partner couriers, such as LBC and SPX.

How long do provincial deliveries take?

Provincial deliveries usually take 5 days up to 1 and a half weeks via LBC or SPX once the item is shipped out.

What shipping carriers do you use?

We use trusted couriers depending on location:

• Same-day delivery (NCR): Local couriers (Lalamove/Grab)
• Metro Manila: Trusted in-house delivery riders
• Provincial deliveries: LBC Express / SPX for nationwide shipping in the Philippines

Contact Information

For any inquiries or complaints regarding the service, you may reach us through the following:

Facebook: https://www.facebook.com/Urbangadgetsph/
Messenger: https://m.me/urbangadgetsph
Instagram: https://instagram.com/urbangadgets_ph
TikTok: https://www.tiktok.com/@urbangadgetsph
ShopeeMall: https://shopee.ph/urbangadgets.ph
LazMall: https://www.lazada.com.ph/shop/urban-gadgets-ph/