New Delivery Schedule for Urban Gadgets
Due to the latest developments in community quarantine restrictions for NCR and its neighboring cities, our retail stores will be closed from Monday, March 29 to Sunday, April 11, following the protocol set by IATF. We will, however, continue serving online orders to the best of our abilities and will be following a strict cut-off schedule.
Schedule for the Website
Orders from the website that are bound for Metro Manila destinations will be shipped via motorcycle couriers (Grab, Lalamove or Mr. Speedy).
Those bound for provincial locations will be shipped via LBC. However, recipients outside the NCR Plus bubble are advised to expect delays due to travel restrictions.
Modes of Payment for the Website
Credit Card (straight payment), all cards
Credit Card (installment) for HSBC card holders only
Cash on Delivery
Prefer to in pay cash upon delivery?
We are suspending COD for website orders while on ECQ. In the meantime, if you wish to purchase using COD, we recommend that you check out our stores at Lazada and Shopee. Just choose COD as your payment method.
Schedule for Lazada and Shopee
Lazada and Shopee orders will continue to be shipped according to the schedules they have set. You may monitor the shipment of your orders via your app dashboards.
We advise you to extend Shopee guarantee during this time to avoid automatic cancellations as their couriers might also experience delays due to the new quarantine guidelines.
Customer Support Operating Hours
Subscribe to our newsletter and follow our social media accounts to get updates on operating and shipping schedules as IATF guidelines change. We’re happy to provide you with safer ways to shop and we continue to serve you through this challenging time.