Dive into our FAQ section for quick answers before dropping us a line!

Choose Your Preferred Payment at Urban Gadgets

At Urban Gadgets, we ensure your checkout is as smooth as your adventures. Select from a comprehensive range of upfront payment methods:

  • E-Wallets: Quick and easy with GCash and GrabPay.
  • PayPal: Experience fast, secure, and hassle-free payments with PayPal. Shop confidently with buyer protection and enjoy the convenience of one-click payments.
  • Online Banking: Directly from your accounts at BDO, BPI, Metrobank, RCBC, RCBC Savings, Unionbank, UCPB, Chinabank, PNB, and EastWest Bank. Several more banks to follow in the near future.
  • InstaPay: Immediate transfers through BDO, Coins.ph, Robinsons Bank, ING Bank, AUB, PNB, Maybank, Security Bank, and more.
  • PHCH PayGate: Trusted transactions via BPI, RCBC, Robinsons Bank, Unionbank, and PSBank.
  • Over-the-Counter via Bux: Walk into a branch of any of our supported banks for over-the-counter deposit-payments. We currently support Banco de Oro (BDO), Bank of the Philippine Islands (BPI), Metrobank, Rizal Commercial Banking Corp (RCBC), Chinabank, EastWest Bank (EWB), Landbank, Maybank, Philippine National Bank (PNB), Security Bank, United Coconut Planters Bank (UCPB), and Unionbank. Keep an eye out for more banks to be added to our list. For wider accessibility, you can also pay at 7-Eleven, Bayad Centers, and other partner outlets nationwide.

Your peace of mind is our priority. We partner with reputable financial institutions to ensure every payment is secure. Trust in our seamless process; we’re committed to providing you the best online shopping experience.

Your Adventure Awaits. Your Gadgets are Just a Click Away.

Online Banking

InstaPay

E-Wallets

PHCH PayGate

Over-the-Counter

Yes! For our retail stores, we offer 3 months installment at 0% through, BDO, BPI and UnionBank with a minimum spend of 3,000.

If you wish to avail longer installment terms of 12-24 months, we suggest that you contact your bank if you can purchase from us straight charge and whether they will allow you to convert it into your desired payment schedule for zero or minimal fees.

For the online shop you may choose BillEase as your payment method to avail of the installment option.

If you wish to purchase using COD, we recommend that you check out our stores at Lazada and Shopee or choose GoGo Xpress as shipping courier.

  • Item amount: We need to declare the value of the item to protect it from damages and loss. There’s an additional charge of 5 pesos for every 500 pesos in item value.
  • Receiver’s Address: The charges vary depending on the location of the receiver. Below are the minimum charges:
    • Metro Manila: ₱185 (minimum)
    • Luzon: ₱260 (minimum)
    • Visayas: ₱330 (minimum)
    • Mindanao: ₱380 (minimum)
  • Package Size: The charge is based on the size of the item being sent, starting at 45 pesos and going up to 5,800 pesos for oversized items like drones and scooters.

Example:

Peak Design Everyday sling bag worth ₱6,500 (Large Box)

to 1234 Kalayaan St. Barangay Masinop, Davao City

₱65 (For The Item Amount) + ₱380 (Receiver’s Address) + ₱500 (Large Box) 

= ₱945 (Shipping Fee)

Metro Manila via Grab, Joyride – within 2 business days upon payment confirmation.

Provincial areas via GoGo Xpress door-to-door delivery – within 3 to 7 business days upon payment confirmation (some locations may not be covered). 

Provincial areas via LBC – within 3 to 7 business days upon payment confirmation. Please check with the LBC nearest your area to confirm if they deliver door-to-door, some LBC branches allow pick-ups only. 

All items are carefully packed and secured before they are handed over to riders/couriers. Urban Gadgets will not be held liable for any damages or delays incurred by these 3rd party couriers. 

The presence of SSL means you can rest assured that communications (e.g. credit card numbers) between your browser and this site web servers are private and secure when the SSL session is activated.

SSL certificates from GeoTrust® are the ultimate online security and trust solution delivering both 256-bit encryption and the True Site™ trust mark providing third-party website identity validation.

Upon completing your order, our sales team will verify your payment details. Once payment has been confirmed, we will notify you via email and/or SMS about your shipment tracking number.

Yes, we issue BIR-approved tape receipts, and you will receive this along with your item upon delivery.

Yes, you may refer to our blog for our active promos: https://bit.ly/UG-promos

You can also find more deals here: https://bit.ly/UG-onsale

Get discount vouchers and free shipping codes when you subscribe to our newsletter. https://urbangadgets.ph/newsletter/

Kindly review our Returns and Exchange Policy on our Terms & Conditions page.

We have 4 stores in Metro Manila. Please call to confirm prior to your visit:

Urban Gadgets Greenhills
Address: 4F, Greenhills Mall, Greenhills Shopping Center, San Juan City
Contact Numbers: (0917) 1576 945

Urban Gadgets ATC
Address: 2nd Floor Alabang Town Center Commerce Ave., Cor., Madrigal Avenue Brgy., Ayala Alabang, Muntinlupa City
Contact Numbers: (0917) 116 1408

Urban Gadgets Vertis North
Address: 3rd Floor Ayala Malls Vertis North, Mindanao Ave, QC
Contact Numbers: (0917) 840 8315 / (02) 7958 5618

Urban Gadgets BGC
Address: 3F One Bonifacio High Street Mall, 28th cor 5th Ave, Taguig
Contact Numbers: (0917) 878 1046 / (02) 7918 0637

Urban Gadgets SM MOA
Address: 2F Cyberzone, SM Mall Of Asia, J.W. Diokno Blvd, Pasay City 
Contact Numbers: (0917) 706 1298 / (02) 7213 1531

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