News

New and Improved Delivery Schedule during Extended ECQ

UG Retail Stores Now Open to Serve You + Check out the New Online Store Shipping Schedule for MECQ on this blog post.

We are overwhelmed by the response of our loyal customers who have been placing their pre-orders on our website since we made the announcement two weeks ago. For this reason, we are implementing a new and improved delivery schedule effective immediately.

Except for Insta360 One-R Twin Edition and GoPro Hero8 Action Camera (that has same day delivery within Metro Manila), we will deliver the rest of the orders on a weekly basis. All orders with confirmed payments every Saturday at 12 noon will be shipped the following Tuesday. 

This means, you can enjoy secure shopping from the comfort of your own home and have your orders shipped to you much sooner – there’s no need to wait until the quarantine is lifted!

So how does it work?

  1. Login/Register your free account at Urban Gadgets here: https://urbangadgets.ph/my-account/
  2. Select the products that you would like to order.
  3. Add to cart, review order and then proceed to Checkout.
  4. Enter your billing and shipping address(es).
  5. Select your preferred shipping method. For Metro Manila, you can choose Grab Express or Lalamove.
  6. Select your preferred payment method.
  7. Review Terms and Conditions.
  8. Click Place Order.
  9. Urban Gadgets will validate your payment and prepare your order for shipping.
  10. Expect your orders to arrive according to the delivery schedule.

Payments

Payments can be made through Credit Card, Paypal, DragonPay, TendoPay, and Bank Transfer. Bank Transfers will be made through these bank accounts:

  • BDO – Urban Gadgets PH 000390465860
  • BPI – Urban Gadgets PH 4111-0000-21

All payments made through Bank Transfer will be processed upon the customer’s completion of the Deposit Slip Form: https://www.urbangadgets.ph/deposit-slip/

We will validate all payments within 5 business days. All orders with pending payments will be placed on hold for 72 hours, after such period, the order will be automatically cancelled by the system.

Delivery Schedule

For Items on Hand

Insta 360 One-R Twin Edition
GoPro Hero8 Action Camera Black Edition

Location Confirmed Payment Cut-Off Shipping Date
Metro Manila 12 NN Same Day
Luz, Vis, Min 12 NN 5 Business Days


All Other Products

Location Confirmed Payment Cut-Off Shipping Date
Metro Manila
Luzon
Visayas
Mindanao		 April 11, 12NN April 14
April 18, 12NN April 21
April 25, 12NN April 28
May 2, 12NN May 5
May 9, 12NN May 12
May 16, 12NN May 19
May 23, 12NN May 26

*Metro Manila orders will be shipped via Grab, Lalamove or Mr. Speedy.
*Provincial areas will be shipped via LBC actual arrival time will depend on their schedule.

Non-Cancellation Policy

A non-cancellation policy will be imposed for orders booked during the quarantine. Our E-Commerce staff are fervently working on a first come, first served basis for payment verification and waybill printing. Cancellations will not only disrupt this process; it will also cause delays for serious buyers. Thus, we strongly recommend that you review the items in your cart before pushing through with the transaction.

Need Help with Your Order?

Our E-Commerce Team will be more than glad to assist you every step of the way. Feel free to reach out to us via:

Email: admin@urbangadgets.ph
Mobile: +63 917 318 1097
Facebook Messenger: https://m.me/urbangadgetsph

Enjoy shopping!